Consumers today have hundreds of options and therefore look at reviewsphotos and social media before making a purchase. In this waythey ensure that they make the best purchasing decision. Studies show percent of people trust reviews as much as personal recommendations from friends or family members. That is why it is essential for companies to gain trust with positive online ratings and reviews. You can turn these five screws to be more convincing Reviews and star ratings strive for the best possible rating and measure how your locations perform on the rating portals in order to identify potential for optimization. Quality of local profiles Supplement your local profiles with appealing images and helpful information such as offersmenu and payment options. This is how you make it easier for consumers to choose you.
Local Ads Reach your local audience by targeting your whatsapp mobile number list offer with relevantlocalized ads. Local Social Posts Make your brand part of the local community and engage with your customers on social media. Conversion optimized location pages Spruce up your local location pages and place positive reviewssocial feedsphotos and CTAs here. This will position you on the local market and increase conversions. Increase customer loyalty and turn customers into fans Winning customers is greatkeeping them in the long term is the main prize. And you can do it you already guessed it with an outstanding customer experience.
The world's most successful companies know that effective growth comes less from aggressive advertising campaigns and more from real brand ambassadors. In our researchpercent of loyal customers said they share a positive shopping experience with friends and family members. And percent would write a positive review. Turning customers into brand ambassadors is an ongoing process and it's not entirely in your power. But there are some aspects that are in your hands Responding to reviews Respond to your customers' reviews and make up for a negative experience or make a positive one even better. Some reviewers revise their rating when a company reacts. Real time communication Use AI bots to reduce your response time.